The flowers and moss are real and grew in the nature before harvest.
The flowers were imported from various parts of the world into Japan, and were preserved in Japan by our trusted suppliers with track-record
The moss was imported from Netherlands into Singapore directly, and was live and fresh when entering Singapore
The moss went through a preserving process in Singapore - the process retains and prolongs its natural appearance, giving it no need for watering and light
Completely safe - it does not contain any harmful substance.
Caring & Life Expectancy
✋ Please AVOID watering & strong sun. Otherwise, this pieces requires no caring at all - 100% maintenance free. Helpful Keep them in well-ventilated & dry place.
The wood & stone components would last indefinitely, while the preserved moss & flowers would roughly 3-5 years under room conditions - we offer 'Maintenance Service' to restore the piece back to its original conditions
The moss and flowers would retain their shapes beyond year 3, but would fade in color;
We offermaintenance service - at15% of original purchase price, at any point in the future after purchase, we will be happy to replacethemoss, flowers & leavescomponents of the piece, with the view to restore the piece to its near-original conditions.
Please bring the piece to our studio in Singapore for maintenance service, if you areunable to bringthe piece to Singapore, we willship the required materialsto you and will providedetailed written guidanceto help you DIY.
After order, if you saw & decided you prefer another piece from Slow Green, you have the option toexchange for that piece, provided the original piece was returned to usin undamaged conditions
Pleaseinformus no later than seven daysafter placing order, andconduct physical exchange no later than fourteen daysafter order
Additional top-up applies if exchange foran item of higher value.Unfortunately, we would not be able to provide refund for exchanges to items of lower value. To exchange, please bring the pieceback to our studioat 406B Joo Chiat Road, and conduct theexchange on the spot. Unfortunately, we would not be able to accept courier for returns to prevent damages during transport
Please note that the exchange policy isonly valid inside Singaporefor now, due to logistical hurdles for exchanges internationally.